Property Management System.

One Integrated Platform to Manage and Grow Your Hospitality Business.

delight guests & staff

receive great reviews

increase revenues

TRUSTED BY 1200+ PROPERTIES.

why properties love semper pms.

  • Cloud-based PMS version or local/offline installation.

  • User-friendly and quick to learn.

  • Suited for medium- to large-sized accommodation establishments.

  • 24/7 Multi-level support.
  • Dedicated onboarding specialist.
  • Always have an overview of your operations.
  • Maximize revenue while enhancing the guest experience.

  • Automate mundane tasks to focus on what matters.
  • Improve guest’s experiences and boost online ratings.
  • Leverage our integrated CRM for personalized marketing, enhanced service, and innovative offerings.

everything you need to run your hospitality business.

Semper Property Management System (PMS) is an all-in-one software system for the hospitality industry, that is easy to use and fully integrated with other modules. It helps properties, ranging from boutique guest houses to large hotels to effectively manage their operations. Our PMS system automates everything from front-office, bookings, accounting information, guest check-in/check-out and other day-to-day operations.

Never miss a beat in your business with our foolproof Property Management System dashboard optimised for your mobile devices and PC. Get access to everything you need to know, like:

  • Income Analysis
  • Booking Source
  • Revenue Summary
  • Projected Income
  • Arrivals and Departures
  • Occupancy Analysis
  • Employee Task Analysis
  • Management Alerts
  • Cashflow analysis
  • Deposit Analysis
  • Audit Trail tracking employee activities

Automated Contactless Check-in

Upgrade your hotel’s check-in process with our contactless and automated solution, providing your guests with a seamless and safe experience. Eliminate wait times, improve accuracy, and free up staff time to focus on enhancing your guests’ stay. 

  • Eliminate check-in queues for guest satisfaction.
  • Automatically record guest information.
  • Obtain accurate information.
  • Save staff time by capturing information automatically.
  • Up-sell activities and other products to guests before their arrival.
  • Compliant with POPI and GDPR data protection regulations.

Online Guest Services

Our online guest services module enables your guests to effortlessly manage their stay on any device. With a user-friendly platform that streamlines guest account management and service requests, you can personalize the guest experience while focusing on providing exceptional hospitality.

  • Guests are able to view account details in detail.
  • Guests are able to request services quickly and easily.
  • Order meals and drinks with just a few clicks.
  • Make secure online payments.
  • Check-out quickly and conveniently.

e-Guest

Use eGuest to plan an unforgettable experience. Simply use a webpage that can be completed from any device. No need to install an app.

  • Collect all guest information before they arrive such as dietary requirements, time of arrival, method of travel, traveling party, nationality.
  • Upsell activities and other products.
  • Capture guest information such as preferences, interests etc and customise your marketing to their interests.
  • Pre-plan their entire experience and increase revenue.

Check-out and Payment

  • No credit card devices needed at your hotel.
  • Guests can view their invoice online and pay online.
  • Final invoice will be emailed to the guests.
  • Guests don’t need to stand in the queue, they can drop the key and go.
  • This streamlined process will make the check-out experience more convenient and efficient for your guests, while also saving you time and resources.

Work smarter, not harder with our PMS automated services function, allowing you to boost productivity within your team. Offer your guests a simple booking process where payment is secure, and communication instant. Watch our video below to see how our automation functions work with bookings, cancellations, confirmations, and payments:

Cut the time it takes to manage reservations with Semper’s PMS software. Watch this video to find out more about our Reservations Manager dashboard functionality and how you can:

  • Book a room using your cell phone while away from your venue.
  • Receive daily management information.
  • Use a tablet or PC to operate your system remotely.
In an ever-changing world being able to adapt your rates quickly is key in securing more direct bookings and spending time on guest experiences. Our Rate Management Module supports packages, day-rates, and linked rates (change one and auto update all linked). Watch this video to see just how easy it is to change rates.

Clipboards and checklists are no longer the best way to keep your housekeeping staff and processes in check – our advanced PMS Housekeeping Module enables staff to update things like room status using a cell phone or tablet. Watch this video to find out how this module can streamline your housekeeping system.

Semper offers robust Customer Relationship Management (CRM) capabilities, empowering hoteliers to craft guest profiles and tailor services and marketing endeavors to individual preferences.

Personalized Marketing

Utilize guest profiles to curate focused marketing campaigns resonating with target audiences. For instance, a property might send tailored emails to surf enthusiasts about upcoming surfing events or discounted surfboard rentals.

Enhanced Customer Care

Leverage guest profiles for superior service. For instance, a hotel can recall preferences—favorite room type, dietary needs—enhancing guest experiences and satisfaction.

Innovative Product Expansion

Harness guest profiles for innovative product and service offerings. For instance, discovering high interest in surfing, a hotel can introduce a new, exciting surf lesson program.

Let Semper PMS help you automate your operations and increase your revenue.

Speak to one of our consultants about how Semper PMS can help.

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THOUSANDS OF CHANNELS AND INTEGRATIONS.

SWITCHING TO SEMPER IS EASY.

Secure data transfer

Trust our seamless transition process to transfer your valuable information to Semper with utmost care and protection.

Fast implementation

Switch to Semper in as little as 2 days to 2 weeks, including comprehensive staff training.

Dedicated consultant

Semper’s dedicated Implementations & Onboarding team makes your switch hassle-free and smooth.

Cost-Effective & flexible

No fixed contracts. Once-off set-up fee and low monthly fees. Cancel anytime.

Frequently Asked Questions.

We also provide you with an operational process document that’s designed to assist venues to implement best business practices.

Semper integrates to more than 40 partner companies for various supporting products.

We understand that every property is unique, with its own set of requirements and way of operating. That’s why our property management system (PMS) is designed to be exceptionally customizable, giving you the freedom to tailor it to your specific needs. Whether you want to automate certain processes, configure pricing strategies, or personalize guest experiences, our system can be tailored to meet your requirements. With Semper, you can be confident that your property’s operations are running in a way that aligns with your vision and goals.

Unlimited, 365 days in advance is the industry’s standard.

We roll out at least 4 major updates and various smaller during a 12 month period.

Semper includes many automated functions that drastically cut down on manual work.

Guest experience is everything. Two main features ensures easy and effective communication with your guest and secondly to improve guest experience.

If done correctly, you would achieve maximum spend per guest by upselling products and services at various customer touchpoints before the guest arrives.

yes the entire system is modular and you pick what you need and grow with us that way.

Yes, Semper is certified for POPIA which includes various changes to the system to ensure compliance throughout.

Yes, Semper has a local and a cloud-based system available.

A property management system plays a very important role in running the property’s operations smoothly. It helps hoteliers like you to manage the day to day chores and handle all tasks with greater efficiency and accuracy. Besides, adopting the right PMS is a key to your business success.

SWITCH

TO SEMPER.